788wan Privacy Policy – How We Handle Your Data

788wan operates the online gaming and entertainment platform available at 788wan.win. For the purposes of this Privacy Policy, "788wan", "we", "us" and "our" all refer to the platform and its operating entity responsible for handling your personal data.

If you have any questions about this Privacy Policy or about how your personal data is handled, you can contact our support team at any time at [email protected]. Full contact details are in Section 13 of this policy.

We collect different categories of personal data depending on how you interact with the 788wan platform. Here is a summary of the main types:

We collect only what is necessary for the purposes described in this policy. We do not collect sensitive categories of data such as biometric data, racial or ethnic origin, or health data.

Your personal data is collected through the following means:

• Direct input: Information you provide when registering an account, completing KYC verification, making a deposit or withdrawal, or contacting customer support.
• Automated collection: Technical and activity data collected automatically when you use the platform — your IP address, device information, session activity and cookies.
• Third-party sources: Information received from payment processors (such as JazzCash, Easypaisa or banking partners) confirming transaction status, and from identity verification services used to confirm your identity during KYC.

The personal data we hold is used for the following purposes:

• Account management: Creating and maintaining your 788wan account, processing login requests and keeping your profile information current.
• Transaction processing: Handling your PKR deposits via JazzCash, Easypaisa, Raast or bank transfer and processing withdrawal requests to your verified payment method.
• Identity verification (KYC): Confirming that account holders are who they say they are, that they are aged 18 or over, and that payment methods belong to the account holder.
• Fraud prevention and security: Detecting unusual account activity, identifying multiple accounts linked to the same person, and protecting against unauthorised access.
• Service communications: Sending you transactional emails and notifications about your account, deposits, withdrawals and significant platform updates.
• Promotions and bonuses: Managing bonus eligibility, tracking wagering requirements and sending you relevant promotional information if you have opted in to receive it.
• Responsible gaming: Monitoring activity patterns to support responsible gaming tools and to identify accounts that may need intervention, such as deposit limit breaches or signs of problem gambling.
• Platform improvement: Using aggregated and anonymised usage data to improve the platform — page performance, game loading times, deposit flow usability and mobile experience.

788wan processes your personal data on the following legal bases depending on the purpose:

• Contract performance: Processing necessary to provide you with the gaming and payment services you have signed up for — account management, deposits, withdrawals, game access.
• Legal obligation: Processing required to comply with legal obligations — age verification, anti-money laundering checks, record keeping.
• Legitimate interests: Processing for fraud detection, platform security, responsible gaming monitoring and improving the platform experience, where these interests do not override your data rights.
• Consent: Sending marketing and promotional communications where you have explicitly opted in. You can withdraw consent at any time by contacting support or adjusting your communication preferences in account settings.

788wan does not sell your personal data to third parties for their own marketing purposes. Data is shared only with the categories of partners listed below, and only to the extent necessary for them to perform their function:

• Payment processors: JazzCash, Easypaisa, Raast-connected banks and card payment gateways — to process your PKR deposit and withdrawal transactions.
• Identity verification (KYC) providers: Third-party services used to verify that account holders are who they say they are and meet the age requirement.
• Game providers: Casino and sports betting software providers may receive a player identifier to manage your game sessions and determine game outcomes. They do not receive your full personal profile.
• Platform technology partners: Cloud hosting, database and security technology providers who process data solely on our instructions and under strict confidentiality agreements.
• Legal and regulatory authorities: If required by applicable law or a valid legal process, we may be obligated to disclose certain data to authorities. We will inform you where legally permitted to do so.

Protecting your personal and financial data is something we take seriously. The following measures are in place to keep your data secure on 788wan:

• All data transmitted between your browser or app and 788wan servers is encrypted using HTTPS/TLS.
• Payment card data is handled through a tokenised payment gateway — your full card details are not stored on 788wan servers.
• Access to personal data within the 788wan team is restricted on a need-to-know basis with role-based access controls.
• Account login is protected by password hashing; 788wan staff will never ask for your password.
• Suspicious login activity triggers automated security alerts and may require additional verification before access is granted.

No digital system can guarantee absolute security, but we apply industry-standard practices consistently and review them regularly. If you suspect that your account has been compromised, contact support immediately so we can suspend access and investigate.

788wan retains your personal data for as long as your account is active and for a defined period after account closure. The retention periods for different categories of data are as follows:

• Account and identity data: Retained for the duration of your account plus a minimum of five years after closure, in line with standard anti-money laundering record-keeping obligations.
• Financial transaction records: Retained for a minimum of five years to support financial record-keeping and dispute resolution.
• Support communications: Retained for two years from the date of the last interaction, unless linked to an ongoing dispute or investigation.
• Technical and activity logs: Retained for up to 12 months for security monitoring and platform analysis purposes.

After applicable retention periods expire, data is deleted or anonymised so it can no longer be linked to an individual. Where you request deletion of your data, we will action this where we are not legally required to retain it.

788wan uses cookies and similar technologies to make the platform work properly and to improve how it functions. Cookies are small text files placed on your device when you visit the site. Here is how we use them:

• Essential cookies: Required for the platform to function — keeping you logged in during a session, remembering your language preference, and maintaining the security state of your account.
• Functional cookies: Remember choices you have made, such as your preferred deposit method or notification settings, so you do not have to set them each time.
• Analytics cookies: Collect anonymised data on how pages are used — which sections get the most traffic, how long sessions last, where players navigate to after the homepage. This helps us improve the platform.
• Security cookies: Used to detect and prevent fraudulent activity and maintain platform integrity.

You have the following rights in relation to the personal data 788wan holds about you. To exercise any of these rights, contact our support team at [email protected] with your registered account details and the specific request.

788wan is strictly an adults-only platform. We do not knowingly collect personal data from individuals under the age of 18. Age verification is a required part of the account registration and KYC process.

If we become aware that personal data has been collected from a person under 18 — whether through a fraudulent registration or any other means — the account will be closed immediately. Any deposits made will be returned to the originating payment method and all gaming activity including winnings will be voided. The personal data involved will be deleted without undue delay.

If you are a parent or guardian and believe your child may have created an account on 788wan, contact support immediately at [email protected] so we can investigate and act accordingly.

788wan may update this Privacy Policy from time to time as the platform evolves, new payment methods are added or legal requirements change. When material changes are made, the "Last updated" date at the top of this page will be revised.

For significant changes that affect your rights or how your data is used in a materially different way, we will provide notification to registered players via email or an in-platform alert. Continuing to use 788wan after a revised policy has been published means you accept the updated version.

We recommend bookmarking this page and checking it periodically. The current version is always the one published here at 788wan.win/privacy-policy.

If you have a question about this Privacy Policy, want to exercise one of your data rights, or have a concern about how your personal data is being handled, please contact the 788wan support team:

When contacting us about a data request, please include your registered account username and a clear description of your request. For identity verification purposes we may need to confirm your identity before actioning certain data rights requests, particularly access or deletion requests.

If you have a complaint about how we have handled your data and are not satisfied with our response, you may wish to seek advice from an independent data protection authority or legal professional relevant to your jurisdiction.